LOS ANGELES (FOX 11) - DMV offices across the state will close for a half-day on Wednesday to re-train employees on customer service skills and processing REAL ID transactions.
About 5,000 DMV employees across the state will take part in "Operation Excellence: DMV Training" which aims to give customers a more consistent customer service experience.
"With this commitment to training, we can ensure they have the proper tools, knowledge, and experience to provide excellent customer service to the people of California," said DMV acting director Kathleen Webb.
DMV Call Centers (1-800-777-0133) will remain open during the half-day office closure. Customers also will be able to:
DMV officers will open at 1:00 p.m. Wednesday.