Loading Video…

This browser does not support the Video element.

Microsoft reports progress in restoring services after outage

Microsoft says it is seeing encouraging recovery progress as engineers work to bring Microsoft 365 services—including Outlook, Teams, SharePoint, and Copilot—back online following a widespread global outage. The disruption began Thursday after a subset of servers failed automated health checks and dropped offline, straining remaining infrastructure and triggering more than 130,000 user reports at its peak. Microsoft rolled out a configuration patch, restarted affected servers, and redistributed traffic, reporting broader improvements across North America, Europe, and the Asia-Pacific region, though some users may still experience intermittent delays as full service is restored.